Security Statement

Last Updated: October 15, 2025

1. Our Commitment to Security

At Loyalteez, protecting the data and trust of our brand partners and users is a top priority. We apply enterprise-grade security controls, continuous monitoring, and best practices to safeguard information and transactions across our platform.

2. Technical Safeguards

We use modern security measures to protect the confidentiality, integrity, and availability of data:
  • Encryption: All data is encrypted in transit (TLS/SSL) and at rest.
  • Infrastructure Security: Hosted on secure, industry-leading cloud providers with physical and network safeguards.
  • Smart Contracts: Wallet integrations and redemption mechanisms are powered by audited, tamper-resistant smart contracts.
  • Access Controls: Role-based access restrictions with multifactor authentication for sensitive operations.

3. Organizational Safeguards

  • Security Policies: Internal security policies govern staff handling of sensitive data.
  • Employee Training: Regular training on data protection, security awareness, and compliance.
  • Vendor Management: Third-party providers are vetted for security and compliance practices.

4. Compliance with Global Standards

Loyalteez’s security practices are designed to align with:
  • GDPR (EU) – Data protection and lawful processing.
  • CCPA/CPRA (California) – Consumer data rights.
  • SOC 2 / ISO 27001 principles – Security, availability, and confidentiality best practices.

5. Incident Response

In the event of a security incident, Loyalteez follows a formal incident response plan that includes:
  • Immediate containment and investigation.
  • Notification of affected parties, if required by law.
  • Corrective and preventive measures.

6. Shared Responsibility

While Loyalteez provides infrastructure-level protections, partners and users are responsible for:
  • Securing their login credentials.
  • Using strong passwords and enabling multifactor authentication.
  • Protecting their connected wallets and devices.

7. Contact Security Team

If you have concerns about security, or believe you’ve discovered a vulnerability, please contact us immediately:
Email: [email protected]
Address: 56 Ambleside Crescent Drive, Sugar Land, Texas 77479, USA

We aim to respond to security-related inquiries within 72 hours.

Disclaimer: LTZ credits are brand-funded, non-transferable loyalty units. They are not cryptocurrency, securities, or cash equivalents. Security measures protect platform integrity and data but do not create financial guarantees.

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