Case Study Series

Program Evolution

The world's biggest loyalty programs are built on single-brand economics. Here's how each one could add network reach alongside what already works, with concrete implementation examples.

500M+ members across 10 programs Billions in annual rewards spend Concrete code examples

The Thesis

Every loyalty program on this list invests 2-5% of revenue in rewards. That investment currently funds:

  • Points that expire or devalue
  • Tier complexity that confuses customers
  • Single-brand systems that limit value to one place
  • Retention mechanics (not acquisition)

Same investment, different allocation: Split rewards into portable credits (network distribution) and brand-specific perks (acquisition from ecosystem). The result? Customers who choose you because they want to - not because their points expire if they don't.

10 Programs, 10 Evolutions

Each case study breaks down the current program, shows the math, and provides concrete developer-docs examples for implementation.

For Developers

Each case study includes concrete implementation examples. If you're building a loyalty program or evolving an existing one, start with these resources:

Ready to evolve your program?

See what your specific loyalty program could look like on Loyalteez.