Privacy Policy

Your Privacy Matters

Last updated: December 1, 2024

Introduction

Loyalteez ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website (loyalteez.app) and services.

By using Loyalteez, you agree to the collection and use of information in accordance with this policy. If you do not agree with this policy, please do not use our services.

Information We Collect

Information You Provide

  • Email address (for account creation and communications)
  • Wallet addresses (automatically created via Privy)
  • Brand/business information (for partner accounts)
  • Contact form submissions

Information Automatically Collected

  • Device information (browser type, operating system)
  • Usage data (pages visited, time spent, actions taken)
  • IP address and approximate location
  • Referral source

Blockchain Data

Transactions on the Soneium blockchain are public. This includes LTZ transfers, perk redemptions, and wallet balances. We do not control this publicly available data.

Cookie Policy

We use cookies and similar tracking technologies to enhance your experience on our website. You can manage your cookie preferences at any time.

Essential Cookies

Required for basic functionality like authentication, security, and remembering your preferences. These cannot be disabled.

Analytics Cookies

Help us understand how visitors use our site so we can improve it. Data is anonymized and not shared with third parties for advertising.

Marketing Cookies

Used to deliver relevant content and measure campaign effectiveness. May share data with advertising partners.

Functional Cookies

Remember your preferences like theme and language settings to provide a personalized experience.

You can change your cookie preferences at any time by clicking "Cookie Settings" in the footer of any page.

How We Use Your Information

  • Provide, maintain, and improve our services
  • Process LTZ rewards and perk redemptions
  • Send transactional emails (receipts, notifications)
  • Analyze usage patterns to improve user experience
  • Detect and prevent fraud or abuse
  • Comply with legal obligations

Data Security

We implement industry-standard security measures to protect your data:

  • End-to-end encryption for sensitive data
  • Secure authentication via Privy
  • Regular security audits
  • Data hosted on secure infrastructure (Supabase, Cloudflare)

Your Rights

Depending on your location, you may have the following rights:

  • Access: Request a copy of your personal data
  • Correction: Request correction of inaccurate data
  • Deletion: Request deletion of your data
  • Portability: Receive your data in a portable format
  • Opt-out: Unsubscribe from marketing communications

Contact Us

For privacy-related inquiries or to exercise your rights, please contact us at:

[email protected]

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. We encourage you to review this Privacy Policy periodically.